How Law Enforcement Agencies Are Using Social Media to Better Serve the Public
/Extracted 31AUG2011 from http://mashable.com/2011/08/31/law-enforcement-social-media-use/
Social media monitoring and analytics can help city, state and national government agencies make faster and more informed decisions. Some of the decisions can be predictive, such as gauging public sentiment during the planning of a major public event like a parade, sporting event or even a royal wedding. With the right process and tools in place, some decisions can be made on the fly, such as during a natural disaster where responsive action is needed...